Urgent Care · Internal Medicine · Pediatrics

Concierge medicine.Without the concierge fee.

One roof. Three demand engines. A physician-led platform scaling from 8 to 40 multi-specialty clinics across Southern California — built on proven, high-margin clinic units and an AI layer that gives providers their time back.

Platform economics · 6-yr cumulative
40 Clinics by 2032 — 20 acquired, 20 greenfield
$783M Cumulative net revenue, 2027–2032
$255M Cumulative EBITDA at a 37% terminal margin
$34M Total growth capital required

Management base case, 2027–2032. Projections are uncertain and may differ materially.

WayFind Urgent Care clinic exterior with signage for urgent care, internal medicine and pediatrics
01 — Plain English

What urgent care actually is

Urgent care sits between your doctor's office and the emergency room. Same-day, walk-in medical care for the things that can't wait for an appointment but don't belong in an ER.

Fractures and sprains. Cuts that need stitches. Fevers, infections, asthma flares, dehydration, chest pain that needs to be ruled out today. In a conventional system those visits often default to an emergency department — the most expensive room in American healthcare — because nothing else is open.

WayFind runs ED-lite sites: advanced imaging including CT and MRI, complex labs such as cardiac troponins, and antibiotics usually reserved for admitted patients. That widens the case mix a site can safely keep rather than refer — better for the patient, and materially lower cost for the system.

~$155
Net revenue per visit, with a 2% annual escalator
8a–8p
Every service line, every day, same building
CT + MRI
ED-lite imaging and complex labs on site
02 — The Opportunity

One site,
three engines

Adult urgent care, pediatric urgent care and internal medicine in a single location, on the same hours. Each service line is a distinct demand engine, and each one feeds the other two.

11% 40%

Industry urgent-care-to-primary-care conversion versus the rate this model is underwritten to achieve — roughly 3.0× patient lifetime value.

01 The Volume Engine

Urgent Care

Acute walk-in demand handled with ED-lite capability, which widens the case mix the site can retain rather than refer.

02 The Household Entry Point

Pediatric Urgent Care

A parent satisfied with their child's care is the most reliable path to converting the rest of the family.

03 The Retention Engine

Internal Medicine

Easy access to cutting-edge care most traditional practices ignore — biome optimization, GLPs, hormone and brain health.

Recurring primary care relationships and premium cash-pay services smooth the seasonal visit-volume volatility that constrains valuation for pure-play urgent care platforms.

03 — The AI Layer

Where AI compounds the model

This doesn't come from optimizing AI. It comes from using AI to buy back time and space for what makes healthcare exceptional — the genuine connection between patient and provider.

Applied at the point of care and across the back office, AI extends provider capacity, tightens the revenue cycle, and closes the loop between urgent care and primary care.

01

AI Front Desk

Conversational AI handles check-in, insurance verification and intake — cutting wait times and front-desk cost per visit.

02

AI Chart Prep

Before the door opens, AI distills the full chart, history, prior visits and risk flags into a one-screen brief.

03

AI Ambient Scribe

Listens to the visit and drafts the note in real time, cutting documentation and freeing capacity per shift.

04

AI Clinical Decision Support

Evidence-based prompts flag drug interactions, red-flag symptoms and guideline-driven next steps at the point of care.

05

AI Discharge & Follow-Up

Plain-language after-visit instructions plus automated follow-up that routes acute UC patients into the primary care panel.

06

AI Billing & Coding

Automated coding, claim scrubbing and denial prevention lift clean-claim rates and speed cash collection.

04 — The Plan

Six-year base case

$ in millions · 8 → 40 clinics · 20 acquired + 20 greenfield
$ in millions 202720282029203020312032 6-Yr
Net revenue $14.4$50.8$100.5$155.7$213.2$248.6 $783.3
Platform EBITDA ($1.0)$9.0$27.7$50.8$75.1$93.0 $254.6
EBITDA margin (7.1%)17.8%27.6%32.6%35.2%37.4% 32.5%
EBITDA less growth CAPEX ($8.7)$2.4$21.1$44.2$68.5$93.0 $220.6
Mature Clinic
$6–9M

Revenue per mature site at a 42% operating margin.

Acquisitions
~1 quarter

Time to contribution-positive on an acquired clinic.

Greenfield
~24 months

Lower capital to open, same mature economics.

Collections
92–97%

Collection assumption behind ~$156 net revenue per visit.

05 — The Ask
$34M

Total growth capital to fund all 40 clinics plus a one-time technology and AI build. The platform turns self-funding as EBITDA-less-CAPEX crosses positive during 2029.

Use of funds
Acquisitions — 20 clinics $16M

Near-immediate cash flow, ~9-month ramp to full run-rate.

Greenfield builds — 20 clinics $11M

De novo sites in proven catchments; lower capital per unit.

Technology & AI build $5M

One-time platform build across the six AI modules.

Platform & working capital $2M

Lean central overhead — ~$19M total over six years.

06 — Market

Southern California first

We build where our operating partner already expanded urgent care at scale — known payer mix, known referral patterns, known real estate.

Known territory

Our operating partner led urgent care expansion across Southern California inside one of the country's largest ambulatory networks — payer mix, referral patterns and real estate are already understood.

Fragmented supply

Independent single-site urgent care operators dominate the market and lack the capital, technology and primary-care attachment to convert acute visits into panels.

Pure-play comparables

Urgent-care-only platforms carry seasonal volume volatility that compresses multiples. Recurring IM relationships and cash-pay programs smooth it.

Cost pressure tailwind

Payers and employers are actively moving volume out of the ER complex. ED-lite capability is exactly the site of care they are trying to fund.

07 — The Team

Operators, not spectators

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Operating Partner · Physician Leadership

Dr. Joe Chambers, MD

Board-Certified Internist · Urgent Care & Primary Care Physician Executive

20+
Years in urgent care
90,000+
Annual visits overseen
32.3%
EBITDA margin, UC portfolio
  • Chair, Department of Urgent Care — Facey Medical Group / Providence.
  • Chair of the system's Urgent Care Quality Committee, covering sites from Alaska to New Mexico.
  • Directly oversaw a portfolio of urgent care centers generating 90,000+ annual visits at a 32.3% EBITDA margin.
  • Built the "ED-lite" model: advanced imaging, cardiac troponins and hospital-grade antibiotics delivered in urgent care to avoid unnecessary ER visits and admissions.

Providence Health & Services · Facey Medical Group · Ambulatory Care Network

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Chief Executive Officer

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Chief Financial Officer

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Chief Medical Officer

Placeholder bio — clinical quality, provider recruiting and standard-of-care design across sites.

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Chief Operating Officer

Placeholder bio — multi-site operations, staffing models and de novo openings.

How we staff this

Flexible schedules.
Full-time coverage.

Our staffing model is built in full-time equivalents, not rigid full-time seats. A physician who can work two or three days a week — often a parent returning to practice — is a first-class hire here. Three of them cover one FTE, and the site never notices the seam.

2–3 days

A physician can build a real career here on a two- or three-day week.

1.0 FTE

Coverage is planned in full-time equivalents, assembled from part-time clinicians.

Same hours

All three service lines open and close together, so shifts interlock cleanly.

Lower churn

Flexibility is our recruiting edge in a market where provider turnover is the largest hidden cost.

08 — Locations

Where to find us

Placeholder addresses · replace per site

Map / Storefront

[ Clinic One ]

000 Lake Avenue, Pasadena, CA 91101

Open daily 8a–8p

Urgent care · Pediatrics · Internal medicine · CT

Map / Storefront

[ Clinic Two ]

000 W Magnolia Blvd, Burbank, CA 91505

Open daily 8a–8p

Urgent care · Pediatrics · Internal medicine

Map / Storefront

[ Clinic Three ]

000 N Brand Blvd, Glendale, CA 91203

Open daily 8a–8p

Urgent care · Pediatrics · X-ray · Labs

Map / Storefront

[ Clinic Four ]

000 Valencia Blvd, Santa Clarita, CA 91355

Open daily 8a–8p

Urgent care · Internal medicine · MRI

09 — Media

From the founder's desk

Video of the week Week of Sept 8

Why your urgent care visit should end with a doctor, not a discharge sheet

Six minutes on what happens after the visit — and why the follow-up is where American primary care quietly breaks down.

The Radio Show
Audio player slotRSS feed or embed URL → Tweaks
[ Episode title ]Ep. 148 · 48 min · Sept 6
[ Episode title ]Ep. 147 · 51 min · Aug 30
[ Episode title ]Ep. 146 · 44 min · Aug 23
[ Episode title ]Ep. 145 · 49 min · Aug 16
Video archive
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6:12 · Sept 1

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4:48 · Aug 25

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7:31 · Aug 18

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5:04 · Aug 11

Press & appearances
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[ Podcast ]

Placeholder guest appearance with episode link.

[ Conference ]

Placeholder panel or keynote on ambulatory care economics.

[ Journal ]

Placeholder publication or quality-committee citation.

10 — Data Room

Request access

The full financial model, clinic-level unit economics, acquisition pipeline and technology plan are available to qualified investors under NDA.

  • Full six-year financial model with clinic-level build-up
  • Acquisition pipeline and diligence framework
  • Technology and AI implementation plan
  • Provider staffing model and compensation design

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